top of page

Tech Support

Stay Connected with Confidence

Avoid wasted time and frustration—Our expert tech support ensures you can use your device confidently and stay connected

Innovatrix Supports

No matter the issue, big or small, our team is here to help you navigate and enjoy your device with confidence

1

Data Transfer & Back Ups

2

Operating System Updates

3

Security Setup and Concerns

DALL·E 2024-08-28 16.00.44 - A black-and-white sketch in a slight caricature style_edited.

4

Email and Account Setup

5

App Installation and Errors

6

Network Troubleshooting

Elderly couple

Book an Appointment

Tell us about the problem you're facing, and one of our experts will promptly guide you on what to do next!

Contact Us Now!

Thanks for submitting!

Commonly Asked Questions

01

How long does tech support take?

Most tech support can be completed within 15 min to two 2 hours, but complex issues may take longer depending on the nature of the problem.

02

How much will tech support cost?

Tech support pricing varies depending on the issue. Common services include: Quick Solutions at $8.70 each, Standard Data Transfer at $25, Factory Reset at $25, Malware Cleaning starting at $35, and One-on-One tutoring and account recovery at $60 per hour.

03

I’m not sure how to use my device—can you help?

Of course! We specialize in helping you understand your device, step by step. From basic tasks like making calls or sending emails to setting up new features, we’re here to make sure you feel comfortable and confident.

Over 80 Google

Reviews

Very good customer service, very polite, fast service, would highly recommend there services.. :)

04

Should I troubleshoot the issue myself before contacting you?

While simple troubleshooting can help, we recommend contacting us for more complex or persistent issues to avoid further complications.

05

What if I need ongoing help with my device?

We offer one-on-one tutoring sessions to ensure you feel confident using your device. Whether you need extra support with specific features or regular guidance, we’re here to help.

06

Do you offer remote support?

We’re able to solve many issues remotely if coming into the store is difficult. However, some problems may require in-store assistance, and we provide all services from our location

On the Phone

Book an Appointment

Tell us about the problem you're facing, and one of our experts will promptly guide you on what to do next!

Contact Us Now!

Thanks for submitting!

Family Portrait

Call 

506 548-5150

Email 

Follow

  • Facebook
  • Youtube
bottom of page